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FAQ

  • Can I drop my child off?
    We are not a licensed daycare facility, so all play must be parent supervised. Adults are welcomed and encouraged to participate in all play throughout the space!
  • Can I bring outside food/drink?
    In an effort to avoid allergens and keep our facility as clean as possible, we do not allow outside food/drink aside from water, or any medically necessary goods in our play space. We will have a small table outside of the play area for snacking. We ask that you please be mindful of bringing in potential allergens, and be sure to clean up behind yourself.
  • Do you sell sensory friendly toys?
    Yes! We sell a lot of the toys and equipment we have throughout the facility. We do not have a full product display at our entry/exit so we don't distract kiddos on their way in or our of our play space. Please visit the front desk to find out what is available.
  • How old should my child be to enjoy this space?
    We welcome youth and adults of all ages! We'd just like to offer the reminder that children are expected to be monitored, as there are toys and equipment that can be mouthed. We try our best to avoid any smaller items that can be swallowed, but cannot make any guarantees that the facility is completely free of any such items.
  • Is this space only for children?
    No! We welcome individuals of all ages who are seeking sensory friendly play.
  • Do I have to make a reservation?
    No, we are a walk-in facility. We do limit our space to 25 individuals max, so please feel free to check our Live Occupancy or give us a call to ensure we have the space for you to come!
  • How crowded can the space get?
    We limit our play space to 25 individuals, including staff, children and adults, at a time.
  • What types of cleaning materials do you use?
    Here is a list of our cleaning supplies and their ingredients. Please note that the most up to date information can be provided by asking us at the front desk. Benefect Botanical Decon 30 Disinfectant Cleaner Active ingredient: Thymol from botanical essential oils · Clorox Compostable Cleaning Wipes Water, ethanol, caprylyl/capryl glucoside, potassium citrate, potassium carbonate, glycerin, sodium hydroxide, citric acid, methylisothiazolinone, octylisothiazolinone, dimethicone, hydrated silica, plant-based cloth. · X-O Plant Based Odor Neutralizer Purified water, blend of essential oils, alkyl polyglycoside, cetylpyridinium chloride. · Scotchgard Fabric Water Shield C11-15 Alkane/cycloalkane, petroleum gasses, liquefied, sweetened, silicone mixture, vinyl/fabric/leather/plastic coating. · Isopropyl alcohol and water are used to clean the whiteboard at the end of each day.
  • How long can I stay?
    We do not have time limits to how long you can stay, however we do ask that you be courteous if you notice the space is full and we have other parties interested in attending.
  • Why do you not take reservations for entry?
    When we had reservations, we received feedback that it was sometimes difficult to make it in time, and became a bummer to have to leave quickly. We decided to be more flexible, understanding that we never know what the day brings!
  • Can I call to reserve a spot and guarantee entry?
    Unfortunately, we do not currently allow advanced reservation. If you'd like to see an option for this in the future, please let us know!
  • Do you offer private reservations?
    Yes! We take reservations outside of normal operating hours, and over the weekends.
  • What do I need to bring for my reservation?
    You are expected to provide your own food/drink and decorations, but we are happy to help set up and break down!
  • How long is a private reservation?
    A private reservation is 2 hours long.
  • How many people can attend a private reservation?
    We allow a total of 20 individuals, including children and parents.
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